CLIENTS · LEARNING & ADOPTION

Build capability around the work users actually perform.

Falconry360 Academy gives administrators, practitioners, control owners, resilience teams and executives the knowledge and practice they need to perform their responsibilities confidently in the platform.

By responsibility

Learning paths reflect what each role actually performs.

In context

Use configured workflows and realistic scenarios.

Reinforced

Support onboarding, refreshers and release enablement.

Learning by role

Different responsibilities require different competence.

A control owner does not need administrator training, and an executive does not need a configuration course. Learning paths should match the work each person performs in Falconry360.

Platform Administrator

Users, permissions, configuration governance, workflows, reference data and administration responsibilities.

Risk Manager

Focused learning for risk, compliance, audit, BCM, cyber and governance teams.

Compliance Officer

Obligations, applicability, control mapping, evidence, attestations, gaps and remediation.

Control Owner

Assigned controls, evidence submission, attestations, testing support, exceptions and actions.

Internal Auditor

Planning, testing, findings, evidence review, remediation follow-up and assurance reporting.

BCM / Resilience Coordinator

BIA, critical services, dependencies, continuity plans, exercises, incidents and improvement actions.

Executive User

Dashboards, decisions, escalations, material exceptions and governance reporting.

LEARNING HUB

Teach the task, then reinforce it in the workflow.

Role-based learning focuses on the decisions, evidence, actions and approvals users are expected to perform, helping reduce training noise and improve day-to-day adoption.

Learning cycle

Move from understanding to confident performance.

Understand

Learn the governance process, terminology, responsibilities and expected outcome.

Practice

Use realistic risk, compliance, control, audit or resilience scenarios.

Perform

Complete the configured workflow with the right evidence, approvals and escalation paths.

Refresh

Reinforce high-value workflows after go-live, role changes, process updates or relevant releases.

Adoption enablement

What a stronger learning model includes

Role-based pathways

Users receive learning aligned to their responsibilities and permissions.

Scenario-based practice

Training uses realistic operating scenarios rather than feature-by-feature demonstrations.

Administrator enablement

Client administrators build capability to manage agreed day-to-day platform responsibilities.

Knowledge checks

Important workflows can include lightweight validation of understanding where useful.

Targeted refreshers

High-value or low-frequency workflows can be reinforced after organisational or process changes.

Release enablement

Users learn relevant changes without retraining on the whole platform.

Example:
onboarding a new control owner

A new control owner joins after go-live. Instead of attending a full platform course, they receive a focused path covering assigned controls, evidence submission, attestations, exceptions, overdue actions, escalation and where to get support.

Turn platform access into confident, role-based performance.