Falconry Support

End-to-End Support for Next-Generation GRC

Our global support team ensures you get the most from your solution, with always-on support, smart resources, and a proactive service model designed around your success.

We’re With You — From Day One

Whether you're onboarding, scaling, or optimizing usage across teams and regions, Falconry Support is here to guide you.

24/7 Technical Support

Real-time assistance from our certified specialists — via ticket, chat, or email.

Knowledge Hub

Access detailed user manuals, FAQs, setup guides, and platform walkthroughs.

Global Response, Local Touch

Regional support coverage to match your language, timezone, and regulatory needs.

Platform Insights

System health, uptime reports, and early warnings for performance or policy updates.

We’re With You — From Day One

Customer Support Guide

Get clarity on how Falconry360 support works — including ticket SLAs, escalation tiers, and service level commitments tailored to your region.

Product Security & Patch Updates

Falconry360 regularly addresses vulnerabilities and releases secure patches in alignment with major compliance standards and client IT policies.

Platform Lifecycle Matrix

Stay informed about key release milestones, module upgrades, and support timelines — including end-of-life dates and backward compatibility.

Falconry Community

Connect with GRC professionals, certified users, and the Falconry team through knowledge-sharing, insights, and collaborative problem-solving.

Your Success = Our Priority

Falconry Support is more than a helpdesk — it’s your strategic partner in adoption, compliance, and continuous improvement.

Ready to unlock full platform value?